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Privacy Policy

Effective Date: 27.08.2025
Business Name: Sonia Migliavacca Hypnotherapy
Website: https://www.soniahypnotherapy.com
ABN: 26134029437

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1. Introduction

Sonia Migliavacca Hypnotherapy is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use my services, or interact with me.

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2. What Information We Collect

We may collect the following types of personal information:

  • Your name and contact details (email, phone number)

  • Information submitted via contact forms or newsletter signup

  • Booking and service information through our third-party platform (Paperbell)

  • Any health or wellbeing information you provide as part of your sessions

  • Website usage data (via cookies and Google Analytics)

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3. How We Collect Your Information

We collect information when you:

  • Fill out a form on our website

  • Book an appointment via our booking platform

  • Subscribe to our newsletter

  • Communicate with us directly (e.g. via email or phone)

  • Use our website (via analytics tools)

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4. How We Use Your Information

We use your personal information to:

  • Provide and manage our hypnotherapy and nutrition services

  • Schedule and manage appointments

  • Respond to inquiries and provide customer support

  • Send newsletters and marketing communications (only if you have opted in)

  • Improve website performance and user experience (using Google Analytics)

  • Comply with legal obligations

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5. Disclosure of Personal Information

We may share your information with:

  • Third-party service providers (e.g. Paperbell for bookings, email platforms, analytics providers)

  • Legal or regulatory authorities if required by law

We do not sell your personal information under any circumstances.

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6. International Disclosure

Some of our service providers (e.g. Paperbell, email platforms) may store or process your information overseas. Where this occurs, we take reasonable steps to ensure your data is handled in accordance with Australian privacy laws.

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7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the internet is 100% secure.

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8. Access and Correction

You have the right to access and correct the personal information we hold about you. Please contact us at the details below to make a request.

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9. Your Rights and Choices

You may:

  • Request access to or correction of your data

  • Withdraw your consent to receive newsletters at any time by clicking “unsubscribe” in the email

  • Make a complaint about a privacy breach (see below)

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10. Cookies and Analytics

We use cookies and Google Analytics to track website usage and improve functionality. You can adjust your browser settings to refuse cookies.

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11. Contact Us

If you have any questions, concerns, or wish to access your personal data, please contact:

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Sonia Migliavacca Hypnotherapy
Email: hello@soniahypnotherapy.com
Location: Melbourne, Australia

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If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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